Support

Quickly find clear and comprehensive answers to the most common questions about Azercell products and services.

Type your question here

Often searched:

Balance Tariff packages Internet packs

Internet

Balance & Tariffs

Roaming

Number purchase and operations

Azercell apps

Services

FAQs

Roaming service can be activated in the following ways:

Azercell's Guest pack is advantageous for visitors of our country.

Roaming service can be deactivated in the following ways:

To make a call while roaming, the international dialing format should be used:

Roaming
Guest package

Roaming
Guest package

Roaming internet packages can be used in the countries mentioned in the link.

Roaming service can be activated in the following ways:

Roaming service can be deactivated in the following ways:

To activate roaming internet packs:

To make a call while roaming, the international dialing format should be used:

Below mentioned numbers are available for calling Contact Center while roaming:

To get balance information in roaming the following methods can be used:

The balance can be topped-up through online payment, scratch cards or Kabinetim application.

If the number is not working in roaming, the following operations should be considered:

If the internet does not work in roaming, the following operations should be considered:

Usage of free Whatsapp texting is suspended the moment the allocated data within roaming internet pack has been spent.

We recommend to get information on rates and offers before the trip and select network manually upon arrival to destination in order to prevent the Bill Shock.

Azercell's Guest pack is advantageous for visitors of our country.

Azercell's "Guest pack" is available at our official branches throughout Azerbaijan. This includes Azercell Exclusive offices and official dealers.

Foreign citizens should submit one of the following documents:

Azercell stores

Tell us where you are and we will tell you where we are

Full map

It's easy

Application of comfort

The Azercell app is your gateway to the entire Azercell network, your account and exclusive promotions

Download app Download app

App Store

Google Play

In addition to mobile platforms, kabinetim services are also available for a web account from a computer

akart

akart

akart

Serbest

GencOl

SimCredit

Paycell

Choose the right internet pack for your needs

Stay connected anywhere in the world

Kabinetim

Share & Gain

Zvuk

Busuu

Bookmateᅠᅠᅠᅠ

ИВИ

BluTVᅠᅠᅠᅠᅠᅠ

SMSRadar

Support

FAQs

Other questions

Azercell stores

Application of comfort