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Quickly find clear and comprehensive answers to the most common questions about Azercell products and services.

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  • Roaming
  • Guest package

Roaming services can be activated:

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Roaming service can be deactivated:

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Activate 100MB, 400MB, 1GB, 3GB internet packages and avoid unexpected expenses while roaming!

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You can save internet costs in roaming by:

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To make a call while roaming, use the international dialing format:

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If you have any questions while roaming, you can call the Customer Care Center in the following format:

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To get balance information in roaming the following methods can be used:

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You can top-up your balance through Online payment, Scratch cards or Kabinetim application. 

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In the number is not working in roaming, consider the following operations:

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If the internet does not work in roaming, consider the following operations:

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Usage of free Whatsapp texting is suspended the moment the allocated data within roaming internet pack has been spent.

If roaming internet pack is not renewed, standard tarif rates will be applied.

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We recommend to get info on rates and offers before the trip and select network manually upon arrival to destination in order to prevent Bill Shock.

In addition, we recommend that you review the SMS messages and notifications sent by Azercell.

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Azercell's Guest pack is advantageous for visitors of our country.

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Azercell Guest pack is available at our official branches throughout Azerbaijan. This includes Azercell Exclusive offices and authorized dealers.

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Foreign citizens should submit one of the following documents:

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In addition to mobile platforms, kabinetim services are also available for a web account from a computer