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Quickly find clear and comprehensive answers to the most common questions about Azercell products and services.

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  • Roaming
  • Guest package

Roaming services can be activated in the following ways:

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Roaming service can be deactivated in the following ways:

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To activate roaming internet packs:

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You can save internet costs in roaming by:

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To make a call while roaming, use the international dialing format:

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Below mentioned numbers are available for calling Contact Center while roaming:

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To get balance information in roaming the following methods can be used:

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The balance can be topped-up through online payment, scratch cards or Kabinetim application. 

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If the number is not working in roaming, the following operations should be considered:

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If the internet does not work in roaming, the following operations should be considered:

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Usage of free Whatsapp texting is suspended the moment the allocated data within roaming internet pack has been spent.

 

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We recommend to get information on rates and offers before the trip and select network manually upon arrival to destination in order to prevent the Bill Shock.

 

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Azercell's Guest pack is advantageous for visitors of our country.

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Azercell's "Guest pack" is available at our official branches throughout Azerbaijan. This includes Azercell Exclusive offices and official dealers.

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Foreign citizens should submit one of the following documents:

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In addition to mobile platforms, kabinetim services are also available for a web account from a computer