Support

Quickly find clear and comprehensive answers to the most common questions about Azercell products and services.

Type your question here

Often searched:

Balance Tariff packages Internet packs

Internet

Balance & Tariffs

Roaming

Number purchase and operations

Azercell apps

Services

FAQs

To check the balance:

The following types of general scratch cards are available at official sales points:

Subscribers living in the regions can talk to the whole country at affordable rates by subscribing to the "Bolge" tariff.

Prepaid subscribers can activate Gencsim tariff using the following options:

Balance
Tariff

Balance
Tariff

To check the balance:

The following types of general scratch cards are available at official sales points:

To activate GencOl tariff pack, SMS the relevant keyword to 7575:

Prepaid subscribers can activate Serbest tariff via sending appropriate key word S10 (for Serbest10 activation) , S15 (for Serbest 15 activation) , S25 (for Serbest 25 activation) , S50 (for Serbest 50 activation) , S75 (for Serbest 75activation) to 7575 or dialing one of the following codes accordingly:

To get information on internet balance send an empty message to 2112. The cost of sending an SMS to this number is 0.02 AZN.

Subscribers living in the regions can talk to the whole country at affordable rates by subscribing to the "Bolge" tariff.

By connecting to the “Azercellim” tariff, it is possible to have both on-net and off-net talks at a reasonable price.

Only Bölgə tariff subscribers can join unlimited call pack and enjoy unlimited talk with Azercell family (on-net calls) within a day in regions (the campaign is not valid for Baku and Absheron).

To deactivate the Unlimited calls campaign, SMS STOP to 2323 or dial *232*0#YES.