Payment and balance
You can top up both your and other subscriber’s balance with a payment card of various nominal
To top-up your prepaid balance, use one of these options:
This service is not intended for subscribers with postpaid lines.
Note: Subscribers can make payments at all banks and post offices, in cash via payment terminals (paypoints), as well as through ATMs using a credit or debit card (VISA, VISA Electron, Cirrus/Maestro, MasterCard/Eurocard), or via bank transfer. Payments can also be made online through the official www.azercell.com website.
To top-up the balance of a prepaid subscriber, dial *131*(operator code) number*13-digit code #YES
This service is not intended for subscribers with postpaid lines.
Note: Subscribers can make payments at all banks and post offices, in cash via payment terminals (paypoints), as well as through ATMs using a credit or debit card (VISA, VISA Electron, Cirrus/Maestro, MasterCard/Eurocard), or via bank transfer. Payments can also be made online through the official www.azercell.com website.
The top-up amount will only be transferred if you have adequate balance in your account. If your account has a negative balance, the value of the payment card will be used against it. If the value of the card is greater than the value of the negative balance, the remainder will be credited to your account.
The balance top-up for prepaid subscribers is the usage period of the card + 90 days.
The validity period of payment cards is calculated from the day of the top-up.
Payment amounts made online or from payment kiosks are reflected on the balance of the number within 30 minutes.
Attention
In addition to the above, it is possible to top-up the balance of numbers in a freely chosen denomination by electronic payment methods belonging to the SimSim line system. Instead of the 1, 2, 3, 5, 10, 25, 50 and 100 AZN denominations intended for numbers belonging to the Prepaid (SimSim) line system, the amounts and corresponding periods of use are set in the range indicated in the table below for payments made through electronic payment methods:
|
Payment amount range |
Term of use (calendar days) |
|
From 1 AZN to 1.99 AZN |
1 |
|
From 2 AZN to 2.99 AZN |
2 |
|
From 3 AZN to 4.99 AZN |
3 |
|
From 5 AZN to 9.99 AZN |
5 |
|
From 10 AZN to 19.99 AZN |
10 |
|
From 25 AZN to 49.99 AZN |
25 |
|
From 50 AZN to 99.99 AZN |
50 |
|
100 AZN + |
50 |
The minimum amount for electronic payments is 1 AZN.
The validity period of payments ranging from AZN 20 to 24.99 will be calculated based on the AZN 25 denomination
The top-up services are available for prepaid subscribers while roaming.
However, please note that services that require IVR will not work outside Azerbaijan.
You are given 3 chances to enter the code correctly. After the third unsuccessful attempt, top-up services for your number will be blocked for 24 hours. You can unblock the service immediately by sending a blank (empty) SMS to 1001 (prepaid). Each SMS costs 0.02 AZN.
Online Support
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