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Quickly find clear and comprehensive answers to the most common questions about Azercell products and services.

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Each question is accompanied by a brief answer. We have grouped these questions and answers into the categories below.

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  • Internet

Azercell's wide range of internet offers and packages range from a basic internet package to unlimited high speed internet deals. The data can be used on any desktop PC, laptop, smartphone or tablet.

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There are two options to buy a mobile internet package for your home:

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Disruptions to internet access can be frustrating but they are usually resolved very easily. In most cases, you can restore internet access automatically. For an automatic reset, follow these steps:

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You can activate the daily 100MB internet package in 2 ways:

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You can immediately deactivate your daily 100MB internet package by sending SMS STOP100 to 2525 (postpaid subscribers will be charged 0.01 AZN for each SMS)

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You can immediately deactivate your monthly 100MB internet package in 3 ways:

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There are 2 ways to check the balance of your internet package:

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Azercell is constantly expanding its already wide reach of 4G connectivity in the country.

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Yes, Azercell customers can choose from a range of unlimited Internet packages. They range in validity from 1 hour to 6 hours and there are weekend and nighttime packages as well.

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The unused Internet data expires when the package does. 

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