Support

SMS Start Gun to 3333 or dial *303#YES. 

To activate IVI:

• After downloading the application, select "I already have an account";

Yes, IVI app lets you enjoy online movies on the most of the smart devices.

• To unsubscribe from the daily service, send Stop Gun to 3333;
• To unsubscribe from the monthly service, send Stop Ay to 3333.

To activate audiobooks service it is required to dial *508#YES on the phone or send Start audio to 7171.

To activate Bookmate:

Bookmate application contains books in azerbaijani, english, russian, turkish and other languages.

A bookshelf is an oppportunity to organize your books according to a certain theme.

To create a bookshelf:

• To unsubscribe from the Daily e-book service, SMS "Stop gun" to 7171.

You can learn up to 12 languages simultaneously on Busuu:

Busuu provides premium users with apropriate certificate in a partnership with one of the world’s most respected education companies McGraw-Hill. 

You can join the application from many different devices:

• Android and iOS based devices;
• www.busuu.com website.

Premium plus subscription allows learning up to 12 different foreign languages and get internationally recognized McGraw-Hill certificate. 

To activate the service:

To deactivate the subscription, it is required to send STOP to 6996.

After subscription to the service, you will receive a special link for registration on your will be received. To activate:

Over 200 turkish TV channels are available in BluTV. The most popular ones are:

To deactivate BluTV subscription, it is required to send Stop gun, Stop hefte or Stop ay (depending on subscription) to 5550.

Once you have subscribed, you can use the service in two easy steps:

To deactivate SMS Radar subscription, SMS the keyword stop and the vehicle registration number (STOP00XX0000 format) to 5666.

After the subscription, register your Azercell number in SberZvuk app to receive a special access code.

SberZvuk subscription provides the following opportunities:

SberZvuk lets you create multiple personalized playlists to suit any mood and occasion. 

To add a song into a playlist:

To unsubscribe, the relevant keyword (stop gun, stop hefte or stop ay) should be sent to 7707.

To unsubscribe from Mobile TV NNTV, the relevant keyword should be sent to 4040:

The password can be changed via "Settings" menu by clicking to "Change log-in password' section.

Log-out from Kabinetim is possible by clicking "Log out" button on the "Main menu" on the top-left of the main screen. 

Kabinetim is available through the Google Play Store, App Store, Huawei AppGallery and on the web.

Kabinetim can be downloaded free of charge and while usage no charges for internet traffic are applied. However, you will be charged for some purchases made in the app. 

Kabinetim can be used on Android, iOS, Huawei mobile devices and on computers.

In order to subscribe to digital services it is required to enter to "Apps" menu.

Individuals can open a phone line from the main menu of Kabinetim. Number line opening operation for legal persons via Kabinetim can be performed only by an authorized representative. 

Roaming line and roaming internet packs can be managed via the main page in Kabinetim.

Balance information is available on the main page of Kabinetim.

Postpaid subscribers can access the following info:

Internet packs can be activated via "Internet" section of Kabinetim.

Internet packs can be deactivated via "Internet" section in Kabinetim.

Following operations are available to Postpaid subscribers:

Kabinetim provides subscribers opportunity to make payments for the following services directly from the number balance:

It is still possible to use Kabinetim for numbers with suspended line. However, this will no longer be possible after number removal.

Kabinetim allows subscribers to send 10 free on-net messages per day.

Ad messages sent by Azercell and third-party companies can be deactivated through Kabinetim settings menu. 

Logging in 6 times with an incorrect password will stop the user from being able to login for 15 minutes. The access will be automatically unblocked after the specified period.

Balance top-up via "Finance" section of Kabinetim is available for both personal and other Azercell numbers.

Android or iOS device users can download the latest version of Kabinetim via Google Play Store or Apple Store respectively. 

Terms of use set out the rules for users who want to access and use Kabinetim services via the Azercell website or mobile application. It is a legal document related to the protection of personal customer data. 

Roaming and related services can be activated from the main page of Kabinetim while abroad.

Corporate subscribers can control their numbers via Kabinetim.

The following operations are available to corporate subscribers: