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About Us

Who we are

Azercell Career

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#Azercell_lilər

Azercell Life

Enjoy Azercell experience

Our purpose

Easing connectivity, empowering lives!

Azercell is the only company in Azerbaijan and CIS region which has been awarded Platinum Certificate of International “Investors in People” Standard. The mobile operator is the only company in the country to receive Gold Award in nominations of "Company of the Year" and “The Most Innovative Company of the Year” from the International Business Award  STEVIE.

Rapidly expanding 4G network of Azercell covers nearly 60 regions of the country, including Baku and Absheron peninsula.

Milestones

Key dates in history of Azercell

Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell
Key dates in history of Azercell

1996

December 15, 1996, Azercell is founded

1997

• Launching roaming services • Opening of the first regional office in Nakhchivan

1998

• Launching 24/7 customer support service/call center • Launching the SimSim prepaid call system

1999

• Establishing the Azeronline Internet provider • The mobile network covers the Baku Metro stations

2000

• Obtaining an international Certificate ISO 9001 for Quality Management Systems

2001

• The total number of subscribers reaches 500,000 • Implementing fiber-optic technology to increase the volume of data transmitted

2002

• Implementing an economy tariff package • Arranging the campaign ‘A gift from Sim-Sim to me, you, them, and us

2003

• A significant increase in circuits on SimSim call cards without changing their price

2004

• Opening of Azercell Express offices combining sales, customer service, and payment points • The total number of subscribers reaches 1,000,000 • Implementing GPRS technology In 2004, Azercell launched GPRS technology. Thereby, Azercell has passed to the 2.5G GSM stage

2005

• Implementing the GencSim project • Opening of the first Azercell Express offices in the regions • The Company has mastered the Investors in People (IIP) standard

2006

• Launching the tariff package ‘From us to us’ • The total number of subscribers reaches 2,000,000 • Opening of the Front Desk customer service center at St. B. Baghirov, 2

2007

• The total number of subscribers reaches 3,000,000 • Implementing SimSim roaming services • Implementing the 051 prefix

2008

• First presentation of 3G technology at the BakuTel exhibition • Launching the first green solar radio base stations (RBS) • Launching the MobilBank service

2009

• Founding the first mobile dental clinic to treat disabled children, as well as those from vulnerable groups of the population, orphanages, and low-income families at the initiative of Azercell • Opening of a call center in Ganja

2010

• The total number of subscribers reaches 4,000,000

2011

• Obtaining a license for 3G technology and launching the service • Transition from contour to the manat settlement system • Opening of a mobile eye clinic

2012

• For the first time in the country Azercell has introduced 4G Service • Holding the Eurovision Song Contest in Azerbaijan under the general sponsorship of Azercell

2013

• Launching a single payment card for all Azercell subscribers

2014

• Azercell Telecom receives the prestigious International Business Award Stevie in three nominations for innovation and implementation of innovative projects in the field of Telecommunications

2015

• August 27 - Azercell is named Company of the Year. The mobile operator receives the next International Business Award Stevie.

2016

• Azercell becomes a mobile operator officially offering iPhone 7 • Obtaining quality certificates OHSAS 18001 - ISO 14001

2017

• Along with Baku and the Absheron Peninsula, in 2017, Azercell installs 4G stations in Ganja, Barda, Shamkir, and Lankaran thus becoming the first mobile operator to provide LTE services in the region.

2018

• Azercell receives a Bronze Certificate of the International Business Award Stevie in the nominated categories of Telecommunications Company of the Year and Corporate Social Responsibility Program of the Year (Europe)

2019

• On June 21, Azercell, which entered a new phase of its activity, presented its new brand to the public at an event held at the Heydar Aliyev Center with the participation of government and business structures, public figures, and media representatives

2020

• Azercell is once again awarded ISO 10002:2018 Certificate - Quality Management/Customer Satisfaction/Guidelines for Complaint Handling in Organizations • Azercell receives a Gold Certificate of the International Business Award Stevie in the Telecommunication Company of the Year nominated category

2021

• The long-awaited 010- prefixed numbers were introduced to the mobile market of Azerbaijan with the slogan “The winner’s choice”. As a manifestation of the endless respect for those who gave us the glorious victory in the Patriotic War, all citizens with the status of war veterans received a new "Veteran Tariff" from Azercell.

2022

• Launching the first 5G network in Azerbaijan in test mode and covering the entire area of Fountain Square with this technology • Introducing Azercell Fintech - a new business vertical in local mobile market, which combines banking operations with mobile communication capabilities under the “akart" brand name • For the first time in the country, introducing a new digital tariff plan called "IstəSən", which allows subscribers to customize the mobile plan to their preferences • Launching “Women’s Hotline” service (11611) at the initiative and with the support of Azercell.

Four pillars of our strategy:

Continue to be the leading telco in Azerbaijan

Keeping the customer at the heart of our operations we gain trust and ensure sustainable improvement. We aim to offer even more advanced customer services and an extensive range of innovative products.

Accelerate further development of industry while generating value

Providing our customers with simple solutions and smooth connectivity. We aspire to enable subscribers to embrace technological future that offers endless opportunities.

Foster innovation to empower lives

Becoming a preferred provider for full range of smart services by pushing further digital inclusion.ᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ ᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ ᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ ᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ

Be one of Azerbaijan’s most desired places to work

Creating an environment that allows to deliver operational efficiency and innovativeness. We attract and develop talented and committed human capital who strives for excellence and continuous improvement.

Azerbaijan’s leading mobile operator

The largest by market share as well as geographical and population coverage

94.6%

Geographical coverage

98.4%

Population coverage

48.2%

Market share

5M

More than 5 million customers

At Azercell we lead with purpose

At Azercell we lead with purpose

Successful nations thrive when people come together to learn more, grow their businesses, and care for everyone in their community. At Azercell, our purpose is simple. To ease connectivity and empower the lives of all people across Azerbaijan. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤAzercell. Easing connectivity. Empowering lives. Across Azerbaijan.

Corporate Social Responsibility

Our CSR policy is implemented in accordance with the strategic goal of our company; "Easing connectivity, empowering lives."

Corporate Social Responsibility

People-centric Employer

We continuously improve our performance in every aspect of our business operations by applying proactive development solutions.

Digital Innovator

Azercell uses technology to understand and meet the needs of our team members

Welfare

We create balanced workplaces where each individual is free to excel in their respective fields

Agile

We use the understanding we gain to continually reinvent how we recognize and reward our people

Innovations

Pioneering mobile operator to introduce a number of innovations

Azercell has always been at the forefront of telecoms innovation in Azerbaijan. We were the first to introduce mobile internet services, GSM technology, 4G connectivity, the first 5G network in test mode, Azercell Fintech, which combines banking operations with mobile communication capabilities, M2M services, advanced payment systems, a 24/7 call center hotline, 7/7 face-to-face customer services and all-in-one Express offices, mobile and online customer care services and customer services through social media, “ASAN Imza” mobile e-signature service and other solutions.

Awards

Widespread recognition for our contributions to society

Implementation of the social projects is a key part of our sustainability strategy. Our projects span the fields of education, environment, social welfare and economic development.

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2021 - "White Square" Festival

#QadınDediyin social project won the "Most Brave Project" award

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2021 — "Investors in People” (IIP)

Platinum certificate (first in CIS)

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2020 - “Red Jolbors” Festival

#QadınDediyin social project won “Best CSR Project” and “Best Digital Campaign” awards

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2020 — International Organization for Standardization (ISO)

ISO 10002: 2018 Quality Management / Customer Satisfaction

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2020 — STEVIE 2020

Gold award for "Telecommunication Company of the Year"

Sustainability

Protect our ecological health, while driving innovation. We are responsible for our impact.

Azercell 5G

5G technology does not cause negative effects on human health and environment.

Environment & Health

We are conscious about the environment and aspire to be a green company.

Social Responsibility

Our CSR policy is implemented in accordance with the strategic goal of our company; "Easing connectivity, empowering lives."

Ethics & Compliance

Azercell perform its business based on adherence to laws and ethical standards.

Data Privacy

We value your privacy and enforce rigorous standards to ensure that your data remains confidential

Financial Reports

  • "Azercell Telecom" LLC: 149, Tbilisi ave, Baku, AZ1122, Azerbaijan 

  • "Azercell Telecom" LLC TAX ID No: 9900022721 

  • "Azercell Telecom" LLC operates on the basis of license No. 259 dated August 24, 2021 for cellular (mobile) communication services.

  • Register name: State register of commercial legal entities

  • "Azercell Telecom" LLC company policy on quality management system

  • Fax: 4300568