Join Azercell

MNP stands for Mobile Number Portability. It allows subscribers to change their mobile network providers without having to change their mobile numbers.

Azercell is the country’s largest and most innovative mobile services provider.

• First 24/7 Call Center;
• First full-service concept - Azercell Express;
• First to reach international quality standard ISO 9001 - 2000;
• Largest sales network;
• High-quality customer services;
• First GSM service provider;
• First prepaid system - SimSim;
• First roaming service for prepaid subscribers;
• First 4G;
• Innovative technologies and solutions;
• High population coverage;
• The greatest number of RBS;
• Widest 2G/3G/4G coverage;
• Comprehensive CSR policy covering health, education, sports, culture, and inclusivity.

To transfer a mobile number to the Azercell network, it is necessary to visit one of the Azercell Exclusive offices or official dealers with an ID, register as a "Guest" in the Azercell application or apply via the Azercell website. Based on the request, the subscriber is also provided with a new SIM card.

Note: Subscription contract

MNP lets you keep your original mobile number after switching providers.

If there are no problems when transferring the number, an SMS notification will be sent to the subscriber within 3 working days to activate the service (1 hour before the execution).

You should stick to the following rules before porting your number to Azercell:

• The number that is ported must be registered in the name of the applicant;
• The number must have been used for at least 90 days;
• Must have passed at least 90 days after the last MNP transfer;
• There should be no pending litigation between the official user of the number and the mobile operator;
• The subscriber information must have been correctly entered into the system of the current mobile operator.

Note: the Data numbers cannot be transferred to another mobile services provider.

You can port in/port out every 90 days.

You can cancel the request for number portability within 8 working hours from the moment of submission of the application at any Azercell Exclusive offices by submitting the relevant documents.