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Switch to Azercell without changing your number and get instant access to Azercell’s wide range of high-quality services

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Why choose Azercell?

All-in-one bundles

Everything you need in one tariff plan

Fast 4G Network

Not just fast, the fastest

Leading mobile operator in Azerbaijan

Largest market share, geographical area and population coverage

89.3%

Geographical coverage of 89/3%

99.8%

Population coverage of 99.8%

49%

49% share of the entire market

5M

Largest single market share with more than 5 million customers

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We offer quality technical support services for our users anytime, anywhere. Our experts will be happy to help you solve all your problems

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Additional Information

MNP stands for Mobile Number Portability. It allows subscribers to change their mobile network providers without having to change their mobile numbers.

Convenience is at the heart of this feature. Users can choose the best deals for phone calls and data plans without having to constantly change their numbers. 

Azercell is the country’s largest and most innovative mobile services provider. These are just some of the milestones that we have provided for our customers over the years:

  • First  24/7 Call Center
  • First full service concept
  • First to reach international quality standard ISO 9001 - 2000
  • Largest sales network
  • First GSM service provider
  • First 4G (LTE)
  • First prepaid system - SimSim
  • First roaming service for prepaid subscribers
  • Population coverage of 99.8%
  • The greatest number of RBS
  • Widest 2G/3G/4G coverage
  • Comprehensive CSR policy covering health, education, sports, culture and inclusivity

You will have to apply to any Azercell Customer Care or Azercell Ekspres offices as well as dealer shops and submit an ID card. You will be given a new SIM-card (free of charge) in order to start the MNP process.

Note: Subscription contract

Yes, MNP lets you keep your original mobile number after switching providers.

The number portability service is provided free of charge.

The process takes approximately 3 working days if there are no issues with the application.

You should stick to the following rules before joining/porting your number to Azercell:

  • The number that is going to be ported should be registered in the subscriber’s name who applies for MNP.
  • MNP requires an active connection that is at least 90 days old and should be registered in the name of the subscriber who wants to switch the mobile service provider.
  • The subscriber has to stay on a new network for at least 90 days before porting back or switching to another mobile operator.
  • There should be no lawsuits over the mobile phone number between the owner and the mobile service provider.
  • Personal information about the subscriber in the database of his current mobile operator should match the information provided in his ID card.

You can port in/port out every 90 days.

You can cancel a port in/port out request within 24 hours of your application at any Azercell Customer Care office by presenting the relevant ID card.