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What information is reflected in the detailed invoice?

What information is reflected in the detailed invoice?

In accordance with the subscription type the following information included in detailed invoice:

Postpaid line subscribers: outgoing calls and messages, mobile internet usage. Payments are shown VAT excluded. Subscription type services may not be reflected in detailed invoice. 

Prepaid line subscribers: outgoing calls and messages. Information on the date of detailed invoice request will not be shown in detailed invoice.

Note:

The following information is not displayed in the detailed invoice:

  • Message texts
  • Information on incoming calls
  • Information on unanswered outgoing calls

FAQs

Individuals and Legal persons can switch to Azercell from other operators by applying at any Azercell Exclusive offices with the relevant documents.

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In order to carry out the restoration operation of prepaid line numbers, subscribers must top-up their number accounts (numbers to be restored) by presenting 5 AZN card. Service fee in the amount of 2 AZN (VAT inclusive) will be charged during the operation.ᅠ

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Prepaid line subscribers may switch to Postpaid line without changing the number.

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Individuals:

To provide this operation for individuals the documents listed below are needed:

  • Individuals should visit Azercell Exclusive offices with an ID card.
  • Deactivation of individual entity’s’ number via Call center for a short period of time requires to dial *1111.
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