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What information is reflected in the detailed invoice?

What information is reflected in the detailed invoice?

In accordance with the subscription type the following information included in detailed invoice:

Postpaid line subscribers: outgoing calls and messages, mobile internet usage. Payments are shown VAT excluded. Subscription type services may not be reflected in detailed invoice. 

Prepaid line subscribers: outgoing calls and messages. Information on the date of detailed invoice request will not be shown in detailed invoice.

Notes:

The following information is not displayed in the detailed invoice:

  • Message texts
  • Information on incoming calls
  • Information on unanswered outgoing calls

FAQs

In accordance with the subscription type the following information included in detailed invoice:

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Both persons should apply to Azercell Customer Care offices with relevant documents. If one or both of the persons cannot visit the Customer Care Office, the operation can be carried out based on the power of attorney.

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In order to carry out the restoration operation of pre-paid line numbers, subscribers must top-up their number accounts (numbers to be restored) by presenting a 5 AZN card.  In such case, a service fee in the amount of 1 AZN (VAT inclusive) will be charged.

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Every Prepaid line subscriber may switch to Post-paid line without changing his\her number.

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