In which case does the number get deactivated?

For Prepaid line system the number is deactivated if the balance is not topped up within 180 days after the expiration of the last top up made.

For Postpaid line system the number is deactivated if the line is suspended unilaterally due to accumulated debt or bilaterally upon subscriber’s request and if not restored during 6 month period.

FAQs

In accordance with the subscription type the following information included in detailed invoice:

Both persons should apply to Azercell Exclusive offices with relevant documents.

In order to carry out the restoration operation of prepaid line numbers, subscribers must top-up their number accounts (numbers to be restored) by presenting 5 AZN card. Service fee in the amount of 1 AZN (VAT inclusive) will be charged during the operation.ᅠ

Prepaid line subscribers may switch to Postpaid line without changing the number.