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How to cancel mobile number portability request?

How to cancel mobile number portability request?

Mobile number portability request can be cancelled by 18:00 of application date at any Azercell Exclusive offices with providing the relevant documents:

Individuals:

  • ID card.

Legal entities:

  • Letter of intent signed and stamped by the authorized representative;
  • Letter of attorney;
  • ID card of authorized person.

FAQs

Individuals and Legal persons can switch to Azercell from other operators by applying at any Azercell Exclusive offices with the relevant documents.

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In order to carry out the restoration operation of prepaid line numbers, subscribers must top-up their number accounts (numbers to be restored) by presenting 5 AZN card. Service fee in the amount of 2 AZN (VAT inclusive) will be charged during the operation.ᅠ

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Prepaid line subscribers may switch to Postpaid line without changing the number.

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Individuals:

To provide this operation for individuals the documents listed below are needed:

  • Individuals should visit Azercell Exclusive offices with an ID card.
  • Deactivation of individual entity’s’ number via Call center for a short period of time requires to dial *1111.
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