How do I cancel my MNP application?

You can cancel a MNP request within 24 hours of your application at any Azercell Customer Care office by presenting the relevant documents.

FAQs

In accordance with the subscription type the following information included in detailed invoice:

Both persons should apply to Azercell Exclusive offices with relevant documents.

In order to carry out the restoration operation of prepaid line numbers, subscribers must top-up their number accounts (numbers to be restored) by presenting 5 AZN card. Service fee in the amount of 1 AZN (VAT inclusive) will be charged during the operation.ᅠ

Prepaid line subscribers may switch to Postpaid line without changing the number.