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How do I cancel my MNP application?

How do I cancel my MNP application?

You can cancel a MNP request within 24 hours of your application at any Azercell Customer Care office by presenting the relevant documents.

FAQs

In accordance with the subscription type the following information included in detailed invoice:

Both persons should apply to Azercell Customer Care offices with relevant documents. If one or both of the persons cannot visit the Customer Care Office, the operation can be carried out based on the power of attorney.

In order to carry out the restoration operation of pre-paid line numbers, subscribers must top-up their number accounts (numbers to be restored) by presenting a 5 AZN card.  In such case, a service fee in the amount of 1 AZN (VAT inclusive) will be charged.

Every Prepaid line subscriber may switch to Post-paid line without changing his\her number.