How is the billing period determined?

An invoice provided by Azercell Telecom LLC to a subscriber for payment for the use of communication lines is issued once a month.

The settlement period with regards to the restored or transferred from a prepaid line to a postpaid number belonging to an individual is determined in the following order:

For subscribers who submitted an application from the 11th to the 24th day inclusive (1st billing period), the billing period will end on the 5th day of each month;
For subscribers who submit an application from the 25th day of the month to the 10th day of the next month inclusive (defined as "billing period 02"), the billing period will end on the 25th day of each month.

Note: The billing period for all numbers used by one legal entity or under the same corporate subscriber code will end on one day.

FAQs

Individuals and Legal persons can switch to Azercell from other operators by applying at any Azercell Exclusive offices with the relevant documents.

The person who registered the number via their name can visit one of the Azercell Exclusive offices together with their ID card and restore their number. To do this, the subscriber must top up their balance with at least 8 AZN or a higher amount. The uploaded amount will be deducted for activating the selected tariff.

Prepaid line subscribers may switch to Postpaid line without changing the number.

Individuals:

To provide this operation for individuals the documents listed below are needed:

Individuals should visit Azercell Exclusive offices with an ID card.
Deactivation of individual entity’s’ number via Call center for a short period of time requires to dial *1111.