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How do I get a duplicate of my number (sim card replacement)?

How do I get a duplicate of my number (sim card replacement)?

Individuals:

Postpaid/Prepaid subscriber must visit one of Azercell Exclusive offices with an ID card to perform the SIM card change operation.

The foreign citizen should submit the following documents for the afore mentioned operation:

Temporary or permanent residence permit for a foreigner in the territory of the Azerbaijan Republic;
International passport.

Note: If a subscriber cannot visit Azercell Exclusive office, the operation can be carried out on the basis of a letter of attorney. Authorised person should provide a letter of attorney, ID card and a copy of the sim card owner's ID.

Legal Persons:

In order to conduct the operation, the authorized person should apply to Azercell Exclusive office with a letter of intent signed and stamped by the authorized representative of the legal entity and his/her ID card.

The cost of the service:

5 AZN

FAQs

Individuals and Legal persons can switch to Azercell from other operators by applying at any Azercell Exclusive offices with the relevant documents.

The person who registered the number in his/her name can visit one of Azercell Exclusive offices with an ID card and restore his/her number. For this, the subscriber must top up the balance with at least 6 AZN, and this amount will be deducted to activate the selected tariff.

Prepaid line subscribers may switch to Postpaid line without changing the number.

Individuals:

To provide this operation for individuals the documents listed below are needed:

Individuals should visit Azercell Exclusive offices with an ID card.
Deactivation of individual entity’s’ number via Call center for a short period of time requires to dial *1111.