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In order to get the detailed invoice, a physical person who is a subscriber of pre-paid/post-paid line is required to visit any Customer Care offices with his/her ID card.
The foreign citizen must submit the following documents for the afore mentioned operation:
Temporary or permanent residence permit for a foreigner in the territory of the Azerbaijan Republic.
If a subscriber cannot visit a Customer Care Office, the operation can be carried out based on the power of attorney.
Legal Persons:
In order to conduct the operation, the authorized person should apply to a Customer Care office with a letter of intent signed and stamped by the authorized representative of the legal entity and his/her ID card.ᅠ
The cost of the service:
For Pre-paid line subscribers:
Last 15 days - 1.06 AZN;
Last 30 days - 1.53 AZN;
Last 60 days - 3.06 AZN;
Last 90 days - 4.59 AZN;
For Post-paid line subscribers:
The detailed invoice can be issued for 2 previously billed and also current invoice period.
Tariff: for each billing period - 3,19 AZN (VAT inclusive)
In accordance with the subscription type the following information included in detailed invoice:
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Both persons should apply to Azercell Customer Care offices with relevant documents. If one or both of the persons cannot visit the Customer Care Office, the operation can be carried out based on the power of attorney.
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In order to carry out the restoration operation of pre-paid line numbers, subscribers must top-up their number accounts (numbers to be restored) by presenting a 5 AZN card. In such case, a service fee in the amount of 1 AZN (VAT inclusive) will be charged.
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Every Prepaid line subscriber may switch to Post-paid line without changing his\her number.
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