Ukraine

To activate roaming:

• Postpaid subscribers can send SMS with the keyword START to 8808. The cost of each SMS to 8808 is 0.01 AZN.
• Prepaid subscribers can dial *135*1#YES.

To get information about tariffs, enter the name of the country you are going to travel in the search section at the top of the page.

• Check whether Azercell has a roaming partnership with a telecom operator in the destination country before you travel.
• If you are a postpaid subscriber, ensure that there are no outstanding charges on your account. To check the number balance, it is required to call or send an empty (blank) SMS to 650. The price for incoming SMS from 650 is 0.02 AZN.

The following Azercell services can be used to top up the balance while abroad:

• Online payment
• Scratch cards

To make a call while roaming, use the international dialing format:

[+] [country code] [city code / mobile operator code] [number].

If you have any questions while roaming, you can call Customer Care Center in the following format:

• Postpaid subscribers: +994124905252, +994506565000;
• Prepaid subscribers: +994124904949, +994502002111;
• Corporate subscribers: +994124904940;994506050000;

Calls to the mentioned numbers will be charged from 0.70 AZN per minute after the expiration of the 45-minute free call period.

Call interval – 1 second.

If the internet does not work in roaming, the following operations should be considered:

• Prepaid subscribers should check the availability of 0.1 AZN in number balance;
• Roaming status should be checked in menu section of the device;
• 3G network should be activated and the word "INTERNET" (uppercase) added to APN settings.

• Postpaid subscribers can send SMS with the keyword STOP to 8808. The cost of each SMS sent to 8808 is 0.01 AZN.
• Prepaid subscribers need to dial *135*0#YES.