Switzerland

To activate roaming:

• Postpaid subscribers can send SMS with the keyword START to 8808. The cost of each SMS to 8808 is 0.01 AZN.
• Prepaid subscribers can dial *135*1#YES.

Connection via QR code:

To activate the service, QR code must be scanned through the Kabinetim application (Android or iOS):

To get information about tariffs, enter the name of the country you are going to travel in the search section at the top of the page.

• Check whether Azercell has a roaming partnership with a telecom operator in the destination country before you travel.
• If you are a postpaid subscriber, ensure that there are no outstanding charges on your account. To check, call or send an empty (blank) SMS to 650. Each SMS to 650 costs 0.02 AZN.
• Certain overseas telecom operators do not support 4G/LTE. If you have issues connecting with a network overseas, disable 4G on your device and opt for 3G instead.

The following Azercell services can be used to top up the balance while abroad:

• Online payment
• Scratch cards

To make a call while roaming, use the international dialing format:

[+] [country code] [city code / mobile operator code] [number].

If you have any questions while roaming, you can call Customer Care Center in the following format:

• Postpaid subscribers: +994124905252, +994506565000;
• Prepaid subscribers: +994124904949, +994502002111;
• Corporate subscribers: +994124904940;994506050000;

Calls to the mentioned numbers will be charged from 0.70 AZN per minute after the expiration of the 45-minute free call period.

Call interval – 1 second.

• Postpaid subscribers can send SMS with the keyword STOP to 8808. The cost of each SMS sent to 8808 is 0.01 AZN.
• Prepaid subscribers need to dial *135*0#YES.