Stay connected anywhere in the world

To activate roaming, it is required to send the keyword START to 8808. 

The cost of each SMS to 8808 is 0.01 AZN.

Corporate number owners and subscribers with “Individual entrepreneur” status can activate the roaming line by filling up “Opening/closing of roaming/the international line on subscriber's request” form or by contacting support.azercell.com.

The application should be submitted in written form with providing an identity card.

To get information about tariffs, enter the name of the country you are going to travel in the search section at the top of the page.

• Check whether Azercell has a roaming partnership with a telecom operator in the destination country before you travel.
• If you are a postpaid subscriber, ensure that there are no outstanding charges on your account. To check, call or send an empty (blank) SMS to 650. Each SMS to 650 costs 0.02 AZN.
• Certain overseas telecom operators do not support 4G/LTE. If you have issues connecting with a network overseas, disable 4G on your device and opt for 3G instead.

Corporate subscribers can get information about the number balance by sending the keyword BALANS to 2525 or dialing *100#YES.

Each SMS to 2525 costs 0.01 AZN (VAT included).

To make a call while roaming, use the international dialing format:

[+] [country code] [city code / mobile operator code] [number].

Azercell postpaid subscribers can contact Customer Care Center at (+99450) 605 00 00 while roaming. The first 45 minutes of the call is free. The further call time is calculated at the rate of 0.70 AZN / 1 minute, including VAT, with a calculation interval of 1 second.

If the internet does not work in roaming, the following operations should be considered:

• Prepaid subscribers should check the availability of 1 AZN in number balance;
• Roaming status should be checked in menu section of the device;
• 3G network should be activated and the word "INTERNET" (uppercase) added to APN settings.