If you have become a victim of mobile fraud you can appeal to law enforcement authorities against this fact. A mobile operator does not take any responsibility for fraudsters’ actions and is not authorized to account people acting illegally in respect of subscribers.
Taking into account the fact that, international mobile fraudsters have become active in the direction of Azercell network recently, subscribers are strongly recommended to be more cautious. In this regard, all necessary measures are being taken by us. You are recommended not to respond to suspicious SMS and calls, not to call the international numbers indicated in SMS. Otherwise, a huge amount of costs might be reflected in the balance of your number.
Erroneous top up
A subscriber receives SMS of the following content: “Dear Subscriber! A subscriber holding the number … topped up your balance in the amount of … AZN ”. Further a subscriber receives a call or SMS informing about money that has been loaded on his balance by mistake and the request to top up the same amount of money on another numberəs balance.
When subscriber’s phone happens to be in fraudsters’ hands there is a risk of cloning your SIM card. It is realized by fraudsters with the help of special pirate equipment. The existence of the duplicate becomes obvious when an unexpected systematic deductions from your balance is observed.
A subscriber receives SMS- notification on behalf of some company or unknown number about becoming a winner of a raffle or winning a prize (for example, money, telephone or notebooks) for which they have to send an SMS to some short number or transfer money to the bank account of fraudsters.
More information about the above-mentioned virus, as well as on the rules of prevention can be obtained from the following link.