At Azercell, we recognize that the continuity of our services is essential to maintaining the trust of our customers, employees, and other stakeholders. To ensure operational resilience, we have established and maintained a comprehensive Business Continuity Management System (BCMS) designed to effectively manage disruptions and minimize their impact on critical business functions. Our BCMS aligns with Azercell’s strategic objectives and reflects our commitment to customer satisfaction and corporate responsibility.
Azercell’s top management actively supports the implementation and continual improvement of the BSMS. The BCMS is structured to assess and mitigate potential threats, react to disruptions, and recover from them, ensuring the continuity of our services at a pre-defined acceptable level.
Our key commitments are:
Business Impact Analysis and Risk Assessment: We systematically identify and assess critical business operations and impact from possible disruptions to enhance organizational resilience. Alignment with corporate objectives: We ensure that the Business Continuity Management System remains fully integrated with the company’s corporate goals and strategic objectives, reinforcing long-term resilience. Robust recovery & continuity strategies: We establish, test, and continuously improve effective strategies and response procedures to reduce downtime and mitigate the impact of operational disruption. Employee awareness and preparedness: We foster a culture of preparedness through comprehensive training and awareness programs, ensuring that every employee understands and fulfills their roles in Business Continuity Management.