To further enhance the quality and reliability of its services and optimize operational efficiency, “Azercell Telecom” LLC will update the terms and conditions of the services listed below, effective 25.08.2026.
These changes are aimed at supporting continuous improvement, and further strengthening the company's technical capabilities, as well as ensuring the delivery of high-quality and resilient services to subscribers.
It is important to note that the monthly subscription fees, as well as the voice minutes, mobile internet allowances, and other benefits included in the relevant tariff packages, will remain unchanged.
In addition, prepaid (SimSim) subscribers will be able to renew their tariff packages at any time, without waiting for the automatic renewal date. Renewing the package will keep the line active for both incoming and outgoing calls and allow subscribers to manage their telecommunications services more efficiently.
It should be noted that tariff packages include a set amount of voice minutes, mobile data, and other benefits for a fixed subscription fee, enabling subscribers to use telecommunications services on more favorable terms.
Changes applicable to the postpaid line system:
Once the minutes included in the tariff packages have been used, additional nationwide calls will be charged at AZN 0.10 per minute (including VAT).
Changes applicable to the prepaid (SimSim) line system:
Under the existing prepaid (SimSim) tariff packages (excluding the “Veteran” and “Bölgə”), once the minutes included in the tariff package have been used, additional nationwide calls will be set at AZN 0.19 per minute (including VAT).
Additional nationwide minutes for “Bölgə” tariff package will be set at AZN 0.12 per minute (including VAT).
The terms of the “Veteran” tariff package will remain unchanged.
In addition, new subscriptions to the "Data" tariff for prepaid (SimSim) subscribers will be discontinued. Subscribers who have activated the tariff before the effective date will be able to continue using it until they choose to cancel their subscription.
The "Sizin Tarif+" tariff package offered to postpaid corporate subscribers will be discontinued from 25 August 2026. Subscribers who do not switch to another tariff package on the 5th or 25th days of the month (depending on their billing period) will be automatically migrated to the "My Business 2" tariff package, effective from the specified date. No fee will be charged for this tariff migration.
Also, the following changes will also be applied to the postpaid corporate subscribers:
Under the “My Business”, “My business 2”, “My Business Region”, “Business Plan”, and “Sizin tarif+” tariff packages, once the included minutes have been used, additional nationwide calls will be charged at AZN 0.10 per minute (including VAT).
Note: For more detailed information regarding the above-mentioned changes, tariff terms, subscription, replacement and cancellation procedures, as well as other services, tariffs, and promotions offered by “Azercell Telecom” LLC, please visit our official website (www.azercell.com) or contact Customer Services (Azercell sales and service centers or the Call Center, available 24/7).
Corporate subscribers can contact the dedicated Customer Services team at (012) 4904940 (from landlines) or 6050 (from mobile phones, 1 call – 0.1 AZN) available Monday to Friday, 09:00–18:00, to receive information about tariffs, campaigns, and services, perform various operations, or access technical support.
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