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The training is relevant for a very wide group of people because conflicts are possible and/or inevitable in every type of team. This course covers the common reasons, types, and prevention of conflict situations. Partiipants can use the knowledge gained in this training to help them recognize and manage possible conflicts.
The first Azercell Academy programs were designed only for Azercell’s employees. Their massive success created a demand for similar training across Azerbaijan’s corporate retail, insurance, banking, public service and other sectors. We answered that call with a comprehensive syllabus and expanded facilities.