Required knowledge and qualifications

• Higher education (Economic)
• 2 years of work experience in the field of analysis and reports
• MS Office
• High level of Azerbaijani, Russian and English languages

Required skills

• Adaptability/flexibility
• Decision making and problem solving
• Building positive relations
• Communication skills
• Working for the success of the group
• Planning and organising
• Technical and Professional knowledge

Main responsibilities

• To obtain the required information for working out the reports on Azercell billing and business information systems
• To be aware of the product and services provided and to investigate main needs of customers
• To propose solutions while investigating customer complaints and requests
• To prepare reports by constant tracking customer attitude indices

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