To reactivate any SimSim number, visit Customer Service and Azercell Ekspres offices with the required documents.
- If the number registered in your name, you can reactivate it by presenting a 5 AZN scratch card. The scratch card will be loaded to the reactivated number.
- In case the number is registered in the name of another person, you need to visit one of our offices with a 20 AZN payment card to reactivate numbers starting with (050) and 10 AZN for numbers starting with (051). The number will be re-registered in your name and the payment cards will be added to the reactivated number. You can check availability of numbers on www.mysim.
Starting from 21.07.2017 service fee at the amount of 1 AZN will be applied for the reactivation of the prepaid numbers.
- Reactivated numbers automatically join Azercellim tariff.
- Subscribers also can buy deactivated gold numbers categorized according to specific criteria.
- Numbers migrated from postpaid to SimSim can be reactivated only by a person in whose name the number is registered.